Dashboard and Reporting
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      Why are "My Public Profile" and "Support Team Report" on the Dashboard both blank?

      If both of these Dashboard options are blank, there may be a setup issue with your account.

      When you access your Dashboard, the "My Public Profile" should allow uploading an image:

      Dashboard_Image

      The "Support Team Report" should display the report that your support team sees:Support_Team_Report

       

      If both of these are blank, it is an indication of a setup error. 
      Please send an email to helpdesk@apartmentlife.org to get it fixed.

      When you email the helpdesk, please include the following:

      • Subject: "My Public Profile" and "Support Team Report" are both blank

       

      Helpdesk Technical notes:

      • Review 05 Missionary; ensure that the Owner is set and matches the team
      • Originally reported on Ticket 78299204
      • NOTE: If the Owner is matched, but there is still no information showing for Support Team Report, it's likely that the BPA job "SLX to SS - Contacts - add or Update Parent" needs to run.